Meet the Team

 

Mark Lambird, Managing Director

Mark Lambird our Managing Director abandoned his plans to be a solicitor in 1980 to join the Parachute Regiment. He served as a Private in D Company, 2 Para during the Falkland’s War of 1982. He saw action at Goose Green and Wireless Ridge and was one of the first soldiers in Port Stanley on the day of the surrender. Mark was also on the shore at Bluff Cove when the Sir Galahad and Sir Tristram where stuck by Argentine Skyhawks and he assisted the 2 Para medics as a stretcher bearer and said that this was the most shocking thing he had ever witnessed.

Oliver Hodges, Sales Director

Ollie Hodges has worked for EMC Group for over 20 years within our retail franchises, as well our military & specialist sales departments.

Having built strong relationships with our primary manufacturers, Vauxhall and Suzuki whom we represent as main UK dealers, although Ollie primarily runs our new Suzuki retail franchise he is also closely involved in the military and specialist sales department as the business is of real interest to him. Over the years, Ollie has also spent quite a bit of time over in BFG Germany working with our partners, NAAFI Car sales who represent us for new Vauxhall, Suzuki and Mitsubishi tax free sales, as well as offering our large selection of over 900 x used cars of all makes.

Maddy Millan, Specialist Sales Consultant

Personal & Direct Export / Tax-free / Military / Visiting Forces / Diplomatic sales

Maddy has worked at EMC for over 14 years.

Her first role for 2 years was as one of our export & tax-free administrators, from there she moved across to our specialist sales team.

Dealing with our military, export and Diplomatic administration really helped Maddy learn all the complex processes and forms required to process our specialist sales, which has been invaluable ever since. Although we still sell plenty of vehicles in to BFG and other parts of the world, we have seen our UK tax paid market grow massively over the last few years as our troops return to the UK, Maddy has built an impressive customer base who keep coming back to her whenever they are looking to renew their vehicles.

Maddy really enjoys selling vehicles to our UK Armed Forces and being able to offer such good discounts which are greatly deserved!

Dominque Reid, Specialist Sales Consultant

Personal & Direct Export / Tax-free / Military / Visiting Forces / Diplomatic sales

Dominique has worked at EMC for over 10 years.

Dom joined our busy export and tax-free sales department as a specialist sales consultant, over the last few years Dom has also been dealing with more UK based customers, especially as many of our UK troops based in BFG have been returning to the UK.

She has had a varied background in sales, mostly in car sales which she has always enjoyed. Before working at EMC, amongst other jobs, Dom was a Firefighter in the London Fire Brigade!
Dom really enjoys being part of the EMC family and is a true believer in passing on our great discounts for all our tax-free and tax paid customers.

Jake Taylor, Specialist Sales Consultant

Personal & Direct Export / Tax-free / Military / Visiting Forces / Diplomatic sales

Jake has always had a real interest in cars, he started his automotive career at EMC at the age of 16, working through his college holidays etc in our valeting department.
Over the years he has then progressed through our retail sales and specialist sales departments, with a very impressive customer base, due to regular repeat business and referrals from his happy customers.

As Jake has worked with us since leaving college he has a great understanding of dealing with our military, export and Diplomatic customers, as well as the complex paperwork and processes involved with some specialist sales. Jake is very focused on offering the best all round deal and service for his customers, making sure all of our UK Armed Forces members and tax-free customers really benefit from the huge discounts they are entitled to.

Gail Taylor, Customer Service Manager & Marketing

Gail has worked at EMC for over 22 years ensuring that our team provide the highest levels of customer service to retain loyal custom and encourage recommendations to attract new business for our Forces Cars, Vauxhall, Suzuki, used car and service departments. She also enjoys the challenges of marketing our fantastic offers and discounts via a multitude of media.

Samantha Akehurst, Administration Manager

Sam has worked for EMC Group for over 14 years, she joined us as a junior in our administration department, working her way to becoming the manager of our retail administration department, as well as overseeing all administration for our specialist and export sales.

Sam has a wealth of knowledge on the various paperwork and processes required to facilitate some of the complicated sales that we deal with. Over the years Sam has also gained some invaluable contacts at the DVLA, HMRC and other organisations that we deal with on a regular basis to ensure your vehicle orders are dealt with professionally.

Richard Geale, Administrator

Gemma Edwards, IT Manager & Marketing

Gemma has work at EMC for over 11 years. She has built several of our websites over the years and manages all aspects of our IT.